Refund policy

• If you received the item & would like to return or exchange it for any reason, you can send us a message on our Instagram account https://www.instagram.com/yeilda.eg/ or through our email at info@yeilda.com within 3 days of receiving the order.
• If you receive the item & decide to return or exchange it within 3 days, you will be charged return/exchange shipping fees based on your city and the rest of the money will be refunded to you.
• Return and Exchange take the same delivery time of 2-7 working days as the normal order
• If something is wrong with the item received, we will exchange the item without any extra fees.
• To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

SALE RETURN & EXCHANGE POLICY

• Packages can’t be opened or tried-on with couriers on sale items. NO IMMEDIATE TRY ON
• Orders purchased in the sale period are NOT eligible for a refund.

EXCHANGE (if applicable)

• Our policy lasts 3 days. If 3 days have gone by since your order was delivered, unfortunately, we can't offer you an exchange.
• Exchange is done with the same amount or more.
• To be eligible for an exchange, your item must be unused and in the same condition as you received it. It must also be in the original packaging.